Digital Transformation (Dx) in Life Sciences Starts with a Modern ECM like Box

By Manu Vohra

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Life Sciences companies are focused on drug development and manufacturing that traditionally have long, multi-year R&D cycles. While this is business as usual for Biopharmaceuticals, other industries are jumping forward by leaps and bounds by leveraging Digital Transformation principals and modern tools such as real-time analytics, IoT, bleeding edge computing, and Artificial Intelligence (AI) processing. So, how do Life Sciences companies hop on the Dx ‘band wagon’? It all starts with a cloud content management layer like

Biopharmaceuticals generate copious amounts of content across their organizations, ranging from R&D to Manufacturing to Commercialization. Managing this content with varied regulations and fluctuating business processes presents a unique challenge. Enterprise Content Management (ECM), formerly known as Enterprise Document Management (EDM), is not a new concept but the legacy giants such as Documentum and OpenText catered to this issue with lots of operational overhead such as a qualified infrastructure layer, ongoing maintenance, support staff, hefty license fees, long upgrade cycles, and user disruption for any changes.

So what are some of the factors that make a cloud ECM System a must-have for Life Sciences?

1. All Cloud – By utilizing cloud based storage there is a massive reduction in operational overhead in the form of service staff, server maintenance costs, licensing costs, sourcing software time, and upgrade costs. A multi-tenant environment allows life sciences to achieve economies of scale on this significant expense.

2. Readily Available Integrations – The advantage of an open-system is that the solutions of tomorrow are coming faster than ever, and using an ECM platform with available connectors and APIs allows integrations to happen easily and quickly compared to the months of custom development required with legacy solutions.

3. Global – Todays business operations know no boundaries. The ability to securely interact with other organizations, partners, sites and manufacturing facilities has been elevated from a ‘nice-to-have’ to a ‘must-have’. Cloud-based ECM allows content to be accesses securely from anywhere without the need for slow, costly, and often unavailable VPNs.

4. Ability to Expand – Content Management Solutions span entire enterprises and are often utilized for only a fraction of their potential. With licensed-based cloud solutions like, integration with numerous applications is often turnkey, governance principles can be consolidated, and to expand to other teams and departments, only additional licenses need to be provisioned.

Queue Box, known for its File Sync & Share (FS&S) services, is much more than that. Box is a content management platform layer that meets all the above requirements for a modern ECM Platform and can be used for other GxP operations such as a Clinical trial Operations, managing manufacturing batch records or providing on-the-field training for Medical Liaisons. The cloud ECM band wagon is ready to go. You just need to jump on.

USDM Life Sciences is a certified Systems Integrator of Box and Digital Transformation Solutions. Contact for more information.

About the Author:

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Manu Vohra is the Vice President of Enterprise Content Management Services and Solutions at USDM Life Sciences. He is a seasoned professional with two decades under his belt deploying content management solutions for Life Sciences while running operations within several IT functions supporting Drug Discovery to Commercialization. He specializes in guiding Biopharmaceuticals in developing long term content management strategies by applying Digital Transformation principles and technologies.

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